Customer Service Representative

Description:

Job Location: Dubai
Experience: 1 – 2 Years
Job Type: Full Time
Key Responsibilities:
Respond to customer inquiries via phone, email, chat, or in-person.
Provide accurate information about products, services, policies, and procedures.
Handle complaints professionally and follow up until resolution.
Record and maintain customer interactions in the company database.
Coordinate with other departments to resolve customer issues.
Upsell or suggest additional products/services when appropriate.
Maintain a positive and helpful attitude at all times.
Follow company policies and procedures for quality service.

Email CV: hrsinthia@gmail.com