Customer service jobs in Dubai are among the most popular and fast-growing career options for both expatriates and UAE residents. With Dubai’s booming hospitality, retail, banking, telecommunications, and e-commerce sectors, companies constantly hire skilled professionals who can deliver exceptional customer experiences. This guide explains everything you need to know before applying for customer service jobs in Dubai.
Why Customer Service Jobs Are in High Demand in Dubai
Dubai attracts millions of tourists, businesses, and residents each year. Because of this growth, companies need trained staff to handle customer interactions, inquiries, and complaints.
Also visit: Jobs in Dubai
What are the duties you have to do for the Customer Service Jobs in Dubai?
The job of a customer services work is not very complex as they have small daily based tasks that they have to deal with. Here we have listed some of them.
- Resolving the complaints of customers is one of the most important things.
- Helping customers with any type of assistance they need from you.
- Greeting the customers and telling them about offers in a very appealing way.
The important facts of Customer Service Jobs in Dubai:
One of the best jobs that everyone can do is the job of customer service. The most important thing about this job is that it might need you to be physically active along with being mentally active. Some important factors about the customer services jobs are listed here.
- Working in a company means that you can have great benefits from them.,,
- These jobs mostly come with services like yearly leaves and health backup.
Current situation and future of the Customer Service Careers in Dubai:
Speaking of the current situation of Customer Services jobs, we can say that the need is increasing day by day with more opportunities. Another thing about these jobs is that their need will further increase as the world makes progress. So, this can be a great career-building option for you.
Customer Services jobs can be a great way to make a respectable living if you do not have any engineering or other professional degree. So, if you are enthusiastic to work for these jobs, do not miss the opportunity to apply right away.
Customer service jobs in UAE:
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Customer Service Representative needed
Job Location: Dubai
Experience: 1 – 2 Years
Job Type: Full Time
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Email CV: hr.tanyaas@gmail.com
Job posted on: January 15, 2026
Customer Service Representative needed
Job Location: Dubai
Experience: 1 – 2 Years
Job Type: Full Time
Contact No: 0502305233
Job posted on: January 10, 2026
Customer Service Representative
Job Location: Dubai
Experience: 1 – 2 Years
Job Type: Full Time
Key Responsibilities:
Respond to customer inquiries via phone, email, chat, or in-person.
Provide accurate information about products, services, policies, and procedures.
Handle complaints professionally and follow up until resolution.
Record and maintain customer interactions in the company database.
Coordinate with other departments to resolve customer issues.
Upsell or suggest additional products/services when appropriate.
Maintain a positive and helpful attitude at all times.
Follow company policies and procedures for quality service.
Email CV: hrsinthia@gmail.com
Job posted on: December 24, 2025
Customer Service Representative
Job Location: Dubai
Experience: 1 – 2 Years
Job Type: Full Time
Responsibilities:
Respond to customer inquiries via phone, email, chat, or in-person.
Provide accurate information about products, services, policies, and procedures.
Handle complaints professionally and follow up until resolution.
Record and maintain customer interactions in the company database.
Coordinate with other departments to resolve customer issues.
Upsell or suggest additional products/services when appropriate.
Maintain a positive and helpful attitude at all times.
Email CV: psinfo1990@gmail.com
Job posted on: December 5, 2025
Customer Service Representative
Job Location: Dubai
Experience: 1 – 2 Years
Job Type: Full Time
Responsibilities:
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Contact No: 0523740739
Job posted on: September 23, 2025
Customer Service Representative
Job Location: Sharjah
Experience: Less than 1 Year
Job Type: Full Time
Description:
We are hiring a Customer Service Representative to join our team in Dubai. The role includes handling customer inquiries, providing accurate information about products and services, resolving complaints, processing requests, and ensuring customer satisfaction through professional and timely communication. The ideal candidate should have strong communication and interpersonal skills, proficiency in MS Office, and the ability to work under pressure. Previous experience in customer service will be an advantage.
Contact No: 0521732081
Job posted on: September 16, 2025
Customer Service Representative
Job Location: Dubai
Experience: Less than 1 Year
Description:
We are looking for a friendly and professional Customer Service Representative to join our retail team in Dubai. The Customer Service Representative will be responsible for assisting customers with inquiries, providing product information, handling complaints in a polite and efficient manner, and ensuring a positive shopping experience. The role also includes processing transactions at the counter, maintaining a clean and organized store environment, and supporting the sales team in meeting customer needs. The ideal candidate should have strong communication and interpersonal skills, a customer-focused attitude, and the ability to handle challenging situations with patience and professionalism. Previous experience in a retail or customer service role is preferred. This is a full-time position based in Dubai.
Job Type: Full Time
Email CV: hralishaqureshi@gmail.com
Job posted on: August 21, 2025
Customer Sales Representative (WALK IN INTERVIEW)
Company: Limatech services llc
Location: Dubai
Job Type: Full time
Salary: AED 3500
Interview Date & Location
Date: 16th – 20th May 2025
Time: 10:00 AM – 02:00 PM
Location: 18TH FLOOR,PARK PLACE TOWER, NEAR WTC METRO STATION EXIT 2, DUBAI, UAE.
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Job posted on: May 19, 2025
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